ACCESS GATE PROBLEMS
An entry gate that is damaged or stuck in the closed position requires immediate attention.
For assistance with this emergency situation during normal work hours (from 9:00 am to 5:00 pm Monday – Friday) please contact your community manager directly.
If this emergency occurs after hours, contact the emergency desk 214 445-2711 for assistance.
If the gate is stuck open at any time, please report the issue to your community manager. This situation is not considered to be an emergency.
When you call,
An entry gate that is damaged or stuck in the closed position requires immediate attention.
For assistance with this emergency situation during normal work hours (from 9:00 am to 5:00 pm Monday – Friday) please contact your community manager directly.
If this emergency occurs after hours, contact the emergency desk 214 445-2711 for assistance.
If the gate is stuck open at any time, please report the issue to your community manager. This situation is not considered to be an emergency.
When you call,
- First, tell them what property you are calling about.
- Second, any other helpful location (for instance 'the back gate on the south side")
- Third, report whether The RED light at the top of the gate post is blinking / or not blinking.
